This policy explains how Konnext handles personal information in connection with the FCG One mobile application (the "app"). The app is provided by Konnext for use by its staff and other authorised users: an account issued by Konnext is required, and there is no public sign-up.
1. Information we collect
- Account information — your name, work email address, and the role assigned to your account.
- Content you provide — notes, photographs and audio recordings you create in the app, together with the date and time they were recorded.
- Records of your activity — a record of the actions you take in the app and when they occur.
- Employment-related information provided by Konnext in connection with your use of the app.
- Technical information — limited information needed to keep you signed in and to operate the app, such as a session identifier and the app version.
Information we do not collect
- Location. The app requests no location permission and does not collect GPS, Wi-Fi or network-based location.
- Contacts, calendar, messages or call logs.
- Advertising identifiers. The app contains no advertising.
- Third-party analytics or crash reporting. No such component is included in the app.
- Payment or financial account details.
2. Device permissions
| Permission | Purpose |
|---|---|
| Camera | To take a photograph within the app |
| Photo library | To attach a photograph you have already taken |
| Microphone | To make an audio recording within the app |
| Network access | To communicate with our servers |
Each permission is requested only when the relevant feature is used. If you decline a permission, the rest of the app continues to work; only that feature is unavailable.
3. How we use personal information
- to provide, operate and support the app;
- to maintain accurate business and employment records;
- to meet our legal, regulatory and record-keeping obligations; and
- to protect the security and integrity of the app and our systems.
4. Disclosure
We engage third-party service providers to host, operate and support the app and to provide related functions. Those providers may access personal information only as necessary to perform those services for us.
Some of our service providers are located outside Australia. Where that is the case, personal information may be stored or processed overseas. We take reasonable steps to ensure it is handled consistently with this policy.
We may also disclose personal information where required or authorised by law.
We do not sell personal information, and we do not disclose it for advertising or marketing purposes.
5. Security
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Access within Konnext is limited to those who need it for their role. No method of transmission or storage is completely secure; if you believe something has gone wrong, please contact us.
6. How long we keep it
We keep personal information for as long as it is needed for the purposes set out in this policy and to meet our legal and record-keeping obligations. Information that is no longer required is deleted or de-identified.
7. Your rights
Konnext handles personal information in accordance with the Australian Privacy Principles. You may ask us to:
- give you access to the personal information we hold about you;
- correct information that is inaccurate, out of date or incomplete; or
- consider a complaint about how we have handled your personal information.
Please write to the address at the bottom of this page. We will normally respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
A note on deletion. Much of the information held in the app forms part of Konnext's business and employment records, so we may not be able to delete it on request. We can correct it.
8. Children
The app is not directed at children, and we do not knowingly collect personal information from anyone under 16.
9. Changes to this policy
We may update this policy from time to time. The current version is always published at this address, and the date at the top shows when it was last changed.